This policy applies to Coach Journeys New Zealand, the registered trading LTD company. We understand that guests may be concerned about how their personal information is used. We are committed to maintaining your privacy at all times. In the following Privacy Policy Statement, we explain how we use the information you provide, what you should expect, and how it is protected.

Information Collection and Use

As part of our Service, we may ask for certain personal information including your name, email address, phone number, and postal address. By collecting this information, we will be able to identify you or contact you and provide you with the best possible service. It is important to note that we never rent or sell any of your personal information.

Privacy and Security of Personal Information

Keeping the information provided by our clients secure is of the utmost importance to us. The transmission of data over the Internet is, however, always subject to security risks. While we do our best to protect your personal information, we cannot guarantee 100% security. As always, we will take measures to make sure our users are as safe as possible.

Cookie Management

If you wish to prevent the setting of cookies, you can adjust the settings in your browser (see the help section of your browser). It is important to know that disabling cookies will affect the functionality of this and many other websites. As a result, it is recommended that you do not disable cookies, our website will be easier to use if you do this. The cookies we use do not store any personal information, and we do not access your computer. Please keep in mind that Live chat, browsing, marketing, surveys, and Google Analytics tracking are all supported by cookies.

Cookie Definitions and Purpose

First-party cookies

Cookies installed by a website that a user visits are called first-party cookies. Using these cookies, website owners can collect analytics data, remember language settings, and perform other useful functions.

Third-party cookies

These cookies are normally used by advertisers who want to be certain that their offerings are targeting the correct market, audience and demographic.

Block cookies

Our recommendation is to leave cookies enabled because blocking them leads to an inconvenient and unsatisfactory web experience. If you wish to block the website's cookies, you can configure your browser to refuse cookies that try to access your computer.

Links to Other Sites

Our Service may be linked to third-party sites. If you click on a link from one of these third-party sites, you will be directed to that site. Please note that we are not responsible for the privacy policies of those sites and recommend that you review their policies carefully. Third-party sites and services are not under our control.

Access and Correction

We are happy to provide you with any personally identifiable information we have access to, and explain how we use it, as per the New Zealand Privacy Act, 1993. In the event of inaccuracies in your personal information, you are encouraged to contact us, and we will do all we can to ensure it is accurate and up-to-date.

Additional Information

As of August 29th, 2022, this Privacy and Security Policy has been amended. Coach Journeys New Zealand reserves the right to amend it at any time. Users are not required to be notified of any changes prior to their implementation.

If you’d like to ask for a copy of your information, or to have it corrected, please contact us here.